Forum Discussion
Outlook add-in and disk activity
Hi guys,
We have an issue with outlook 2016 (Office 365) and teams Outlook add-in. When Teams add-in is turned on in outlook, disk activity increase, and computer slow down dramatically. We have noticed that the disk activity is in %localappdata%\temp on oulook logging folder and oulook related logfiles, but we don't have turn on outlook logging.
If we disable the teams add-in, outlook logs files are still created, but with no activity.
Any ideas ?
43 Replies
Christophe_DHUYGELAERE any news on this topic? We still have this problem in 2023.
joseorthedp My company updated office to LTSC(corporate version of offline office 2021/365) and from windows 10 to 11. No more disk usage problems faced.
- Any Progress on this issue?
We use Outlook 2016 (16.0.5197.1000 - 32bit) with the latest Teams (1.4.00.29469 64-Bit) build and see this high resource leak issue.- An update on this issue would be great. We are also experiencing this issue.
Outlook 2016 (16.0.5197.100 32-bit) with Teams (1.4.00.31569 64-bit) is still experiencing the high resource leak issue.
- I have since been told by our corporate IT that they are aware of the high disk usage problem, which they believe is caused by the "Microsoft Teams Meeting" add-in. I have been told to disable this, which has sorted out the problem and returned disk usage to normal.
Fyi - we are seeing the high disk usage issue go away with the latest Teams client (version 1.3.00.13565 (64-bit).
Hi Tim_Mayo, we are running this version and we are still experiencing the same issue. Some desktops are showing near 1100 iops, all generated by OUTLOOK.EXE.
Has anyone created a support case with Microsoft about this? Just wondering what the feedback was.
Have a fresh new Dell XPS 13 7390 out of the box. Teams version 1.3.00.13565 (64 bits) and Office version 2005 (build 12827.20268) and still have 40% of disk usage for an outlook process.
Usage is only 40% because SSD is very fast but still...after days, weeks and months with this disk usage SSD will die prematurely...
- Anyone had any further luck with finding a permanent solution to this issue ?
Anyone had any further luck with this?
Getting the same issue.
Have managed to mitigate by setting the two files as read only for now.
attrib +r %appdata%\..\Local\Temp\*.db*
> Have managed to mitigate by setting the two files as read only for now.
> attrib +r %appdata%\..\Local\Temp\*.db*
Thank you this solved it for me!
For others, step-by-step instructions that worked for me are below.
- Launch an Administrator/Elevated Command Prompt (https://appuals.com/how-to-open-an-elevated-command-prompt-on-windows-10/)
- Navigate to your working temp directory by entering the following into your elevated command prompt
cd C:\Users\user.name\AppData\Local\TempIn example directory above replace `user.name` with your windows login name
- Now paste the following and hit Enter key
attrib +r %appdata%\..\Local\Temp\*.db*- Is there a more permanent solution for resolving Outlook/Teams link causing 80-1000% system utilization than the work around posted in link below? I ask because this has to be repeated every time Teams updates. Please advise!Launch an Administrator/Elevated Command PromptNavigate to working temp directory by entering the following into your elevated command prompt:cd C:\Users\user.name\AppData\Local\TempIn example directory above replace `user.name` with your windows login namePaste (or) Type the following and hit Enter keyattrib +r %appdata%\..\Local\Temp\*.db*
We are seeing exactly the same behaviour. With Perfmon running outlook.exe is writing to a db file in %temp% continuously causing disk utilisation by Outlook to be around 75% - 100%. If I turn off the Teams add-in in Outlook then disk utilisation drops to around 0.1%. This is causing major impact to users. We have the latest Office 365 and Teams versions installed.
Bob_Manning Can you post the exact version of Office and Teams client.
Only because I read this and was alarmed. But, is this monthly channel, semi-annual, etc. Thanks
Mark
Mark GarzaWe are using the monthly channel for Office and Teams is latest version. Had session with Microsoft support today that installed Team 1.2.00.26774 (64 bit), I was using the 32bit Teams Client but this has made no difference.
