Forum Discussion
Open Files In Desktop App By Default now license based and not functioning within Business Prem
In about a week ago we started to receive notifications of user who cannot open Office files directly in their Desktop App from within Microsoft Teams. All of these users are licensed with Busine...
I found on the learn page that E3/E5 is required but it does not make any sense. Is there any update on this?
KarthicSharma You are right it makes no sense, but it is not an accident. Somebody somewhere at Microsoft thought that being able to easily open files in the desktop apps that we've paid for, should be an 'Enterprise' feature.
When I complained to Microsoft they directed me to their feedback forum but I have refused that route and asked to register it as a formal complaint. My view is very clear that any reasonable person would expect this to be part of the desktop application capability that Microsoft sells as part of its Business licenses. It is a simple preference switch, not a special feature or enhanced functionality.
- Thanks for your reply Tim and I am completely aggreing with you. I´d understand if it is a new feature which is not in combination with Office Online. All my customers with Business Standard/Premium used to like those function and suddenly it went away from some of them. I hope Microsoft will see it as a mistake and correct it. Or at least give a proper and useful information for what reason it is only available for E3 licenses.
- It will need more people to complain otherwise the simply won't care.
