Forum Discussion
Randy Nieraeth
Sep 07, 2022Iron Contributor
Open Files In Desktop App By Default now license based and not functioning within Business Prem
In about a week ago we started to receive notifications of user who cannot open Office files directly in their Desktop App from within Microsoft Teams. All of these users are licensed with Busine...
Randy Nieraeth
Sep 23, 2022Iron Contributor
Nobody experiencing this? What did you guys communicate to your customers or end-users?
- OyvindBjorlowSep 30, 2022Copper ContributorI also have an issue with this.
It only occurs on one of my computers (both report @{License=O365ProPlusRetail}).
My opinion is that this is a bug, and that the MS articles currently do not describe the problem correctly. I suspect it might also be linked to what you install when, possibly also to buggy support for multiple accounts,
A small scale, temporary solution might be to sync Teams file folders to OneDrive. Then navigate in and open files from File Explorer.