Forum Discussion
OneNote Not Updating in Teams or Sharepoint.
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
Koen Daems I've run into the same issue. I did some playing around with the particular page open in multiple formats (Web-based, Desktop, and Teams) and while the Desktop would update without issue, I found the Web-based to be slow, and Teams to be unresponsive until I tried to make an update, whether it was adding a new row to a table or adding text, suddenly all of the updates from the other locations would refresh. FYI, your fix/workaround did work for me as well, albeit not ideal due to needing the workbook open in multiple windows.
DPasiechnyk thanks for the feedback. The reason I opened explicitly so many windows, is that I use many different accounts in parallel (several customer and partner contexts). To make sure I was actually looking/working in the proper books, with the proper accounts, I opened it that way. If less manipulations is possible and works for you - top! 👍