Forum Discussion
OneNote Not Updating in Teams or Sharepoint.
- Nov 12, 2020
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
Worked for me too, thanks. Unfortunate we have to do this.
- Koen DaemsDec 02, 2020Brass ContributorIndeed, it shouldn't happen - but with OneNote there are quite a few situations in which sync is not fluid, or not fast enough. Really a shame. Working in the web-version is best guarantee for good sync - but then you loose a few functionalities that are super useful. It is what it is... I'm still grateful we have something like OneNote - albeit not (yet) perfect.