Forum Discussion
OneNote Not Updating in Teams or Sharepoint.
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
sort of same issue here.
- OneNote app and OneNote web is showing the correct (synced) content
- OneNote teams app for other team members is showing the correct (synced) content
- But my own onenote teams tab is showing old (not synced) content.
How can I force a resync of the OneNote teams tab?
Roel Teeuwen - That's my EXACT situation. We can't be the only ones.
ParagonRob Roel Teeuwen We're also experiencing different issues with OneNote that can't really be explained. And it's frustrating, both from an end-user perspective and as an administrator. I'm afraid that raising a ticket with Microsoft Premier support isn't the solution either. But when reading about your specific problem I believe it's due to the extensive increase in use of cloud services with the following 'temporary feature adjustments' that's been made to select capabilities within Microsoft 365. These where published a month ago and for the OneNote part it said:
- OneNote in Teams will be read-only for commercial and education tenants. To edit, please use OneNote for the web or the OneNote desktop app.
- Download size and sync frequency of file attachments has been changed.
ParagonRob I thought I fixed it by manually deleting the OneNote tab from the teams channel and adding it again. That did the trick, but only one time, new changes after that are again not showing in the onenote tab (but are indeed showing in the onenote web and onenote 2016 desktop app)...
