Forum Discussion
O365 end user cannot chat in a specific Teams reoccuring meeting
Hello,
I have a strange issue with a reoccurring meeting in Teams. One of our end-users that is an attendee in the meeting can't chat, error message is "You can't send messages because you are not a member of this chat". All other participants can chat in this meeting and the end user is a member of our O365 tenant and can chat in all other Teams meetings and calls.
This issue occurs in the Teams fat client and Teams online. The actions I've tried to fix are:
1. removed the user from the meeting, then re-added to reoccurring meeting.
2. Signed the user out of Teams and sign back in (fat client and Teams online)
3. Joined the Teams meeting as an owner and added the user from the "Add People" icon in the meeting.
Any suggestions or feedback would be much appreciated.
Thank you,
Richm734
- Yeah, what Adam said, when this meeting was it setup using Teams and was a channel selected for the meeting? If so, then if this individual is not a member of the Team they will not be able to access the chat since the chat will take place inside a Team. A meeting needs to be setup without a channel and anyone will be able to then chat in the meeting.
Hello Chris and thank you for your reply.
For clarification, the reoccurring meeting was initially set up from the organizer's Outlook, it is a Teams meeting but does not involve a "Teams" Team or Team channel. The organizer invited attendees that are a member of an Office 365 HR group, but the Office 365 HR group does not have a related "Teams" Team.
Rich
Ric
- Are they joining from Outlook or from Teams? If Outlook, try to tell them to join by going to Teams first, clicking Calendar and joining inside of Teams using the join button there, might help from them coming in anonymous or something like that via web.
If this is a re-occuring channel meeting, keep in minds that the user needs to be a member of that Team in order to participate in the chat
Adam
