Forum Discussion
O365 end user cannot chat in a specific Teams reoccuring meeting
Hello, I have a strange issue with a reoccurring meeting in Teams. One of our end-users that is an attendee in the meeting can't chat, error message is "You can't send messages because you are no...
Hello Chris and thank you for your reply.
For clarification, the reoccurring meeting was initially set up from the organizer's Outlook, it is a Teams meeting but does not involve a "Teams" Team or Team channel. The organizer invited attendees that are a member of an Office 365 HR group, but the Office 365 HR group does not have a related "Teams" Team.
Rich
Ric
Are they joining from Outlook or from Teams? If Outlook, try to tell them to join by going to Teams first, clicking Calendar and joining inside of Teams using the join button there, might help from them coming in anonymous or something like that via web.
ChrisWebbTech The end-user has joined from Teams directly, same issue with chat.
- Outside putting in a ticket, only other thing I could think it could be, those users it's not working for might have a different messaging policy assigned to them? Would have to go to Teams admin, check users menu, and check the policies (Meeting / messaging) and make sure they match up to people that do work, it's possible they have the meeting chat disabled possibly and in that different policy?
If not that, then I'm not sure what else it could be since if it's not a channel meeting it should allow anyone to chat in it as that would be the only other thing which you checked besides policy that would prevent it outside a bug in the system.- Thank you Chris. The user has the same Global org-wide setting as other users that can chat in the meeting. I will open a case with MS.