Forum Discussion
Richm734
Aug 21, 2020Copper Contributor
O365 end user cannot chat in a specific Teams reoccuring meeting
Hello, I have a strange issue with a reoccurring meeting in Teams. One of our end-users that is an attendee in the meeting can't chat, error message is "You can't send messages because you are no...
Aug 21, 2020
Yeah, what Adam said, when this meeting was it setup using Teams and was a channel selected for the meeting? If so, then if this individual is not a member of the Team they will not be able to access the chat since the chat will take place inside a Team. A meeting needs to be setup without a channel and anyone will be able to then chat in the meeting.
- Richm734Aug 23, 2020Copper Contributor
Hello Chris and thank you for your reply.
For clarification, the reoccurring meeting was initially set up from the organizer's Outlook, it is a Teams meeting but does not involve a "Teams" Team or Team channel. The organizer invited attendees that are a member of an Office 365 HR group, but the Office 365 HR group does not have a related "Teams" Team.
Rich
Ric
- Aug 23, 2020Are they joining from Outlook or from Teams? If Outlook, try to tell them to join by going to Teams first, clicking Calendar and joining inside of Teams using the join button there, might help from them coming in anonymous or something like that via web.
- Richm734Aug 27, 2020Copper Contributor
ChrisWebbTech The end-user has joined from Teams directly, same issue with chat.