Forum Discussion

Sobhit16's avatar
Sobhit16
Copper Contributor
Jul 19, 2020

Not able to sign up in Microsoft teams

Hi Team,

I am trying to sign up on teams app with t16sobhit@gmail.com then it's asked phone no for verification but it shows that my mobile number +916263567664 is invalid.
Please see the attachment below.
Please do the needful ASAP.

Thanks,
Samarpit
developer
microsoft teams
User Interface

3 Replies

  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Bronze Contributor
    Jul 19, 2020

    Hi Sobhit16 ,

     

    To me you have the right format as Country code is included,  but try a 0 at the beginning to make it 11 digits as it can be the length sometimes, although the message suggests characters. 

     

    Thanks

     

    Henry

    • Sobhit16's avatar
      Sobhit16
      Copper Contributor
      Jul 19, 2020
      Not working.
      • HenryPhillipsNimbitech's avatar
        HenryPhillipsNimbitech
        Bronze Contributor
        Jul 20, 2020

        Sobhit16 

         

        I was desperately trying to reproduce and I am sure I encountered something similar way back when.

         

        The only other suggest I have is to try splitting out the first portion of the number, so perhaps try:

        *** ******* 10 Digit

        **** ****** 10 DIgit

        *** ******** 11 Digit

        **** ******* 11 Digit

         

        If that fails and to help me try and reproduce can you confirm if you are trying to sign up for the free version? Also what account are using, is it an existing Microsoft account such as @outlook.com or say a @gmail.com account and you then choose the option to create account?

         

        Also is the number a mobile number, sorry just thinking it is anything like the number would go to a device that cannot receive a text code? Sorry if sounds daft, just thinking out loud at this point.

         

        Thanks

         

        Henry