Forum Discussion

Eugene_Cao's avatar
Eugene_Cao
Copper Contributor
Mar 19, 2020

Not able to Create MS Teams meeting via Outlook 365 on Mac

Dear all, Few day ago, this feature was worked well. After up to date the latest version of Outlook,  try to create MS Teams meeting via Outlook 365, it doesn't work anymore.   Anyone met same is...
meetings
microsoft teams
office 365
outlook
Eugene_Cao's avatar
Eugene_Cao
Copper Contributor
Mar 20, 2020

adam deltinger 

 

for left side menu, never show the meeting button. 😞

 

I'm using MS teams almost 1 year on windows. First met this problem on Mac

 

Thanks

  • Peppe95's avatar
    Peppe95
    Copper Contributor
    Jun 11, 2020

    Hi adam deltinger ,

     

    we have the same issue like discribed in that post with one Mac client. Poorly the link you've posted refers to the wrong website I guess. Could you repost the link please?

    The Mac user is reinstalling Outlook for the second time already, to solve the problem. What I've checked:

    • Teams button is available
    • Teams ist started before Outlook
    • The user is logged into our own tenant
    • He is using the correct licence
    • He's the only user affected, every other Mac/Windows clients work fine

     

    Or shall I open a new thread?

     

    BR

    Jonathan

    • Malachite27's avatar
      Malachite27
      Copper Contributor
      Sep 04, 2020
      This trick from Microsoft support fixed the issue for me:

      If you are unable to create a Teams meeting from Outlook, please perform the below steps and let me know the outcome of it.
      1. Quit all Office applications in your Mac device.
      2. Open Microsoft Word.
      3. Sign out of the account that is logged in.
      4. Sign back in.
      5. Now re-launch Outlook and try to create the meeting again.
      • thomq's avatar
        thomq
        Copper Contributor
        Sep 30, 2020

        Malachite27  

         

        I notice I am having the same problem with my Outlook for Mac and scheduling of Teams meetings. I did as you suggested and logged back in (I have  365 business account), but still not able to see this in Outlook. 

        I logged into my calendar on Outlook for web and I can schedule Teams meeting there, so I am assuming it is something having to do with Outlook for Mac. I am running Outlook for Mac Version 16.41 as part of my 365 subscription.  

        I guess the good thing is that I can, when needed, go to webmail and schedule the meeting. We use Zoom and Teams depending on the client. Zoom add-in works great for Outlook for Mac, but would like to be able to do both.  

        Thanks for your help.  
        Thom

  • adam deltinger's avatar
    adam deltinger
    MVP
    Mar 21, 2020
    How did it go?
    • Eugene_Cao's avatar
      Eugene_Cao
      Copper Contributor
      Mar 22, 2020

      adam deltinger  Thanks Adam, switch to Window 10.

       

       

      • Kawasakikas's avatar
        Kawasakikas
        Copper Contributor
        May 11, 2020

        I have the same issue. and nothing worked., Apparently if you remove the license and connect with Exhange server the button comes back, but then the emails are not popping up.Eugene_Cao