Forum Discussion
Eugene_Cao
Mar 19, 2020Copper Contributor
Not able to Create MS Teams meeting via Outlook 365 on Mac
Dear all, Few day ago, this feature was worked well. After up to date the latest version of Outlook, try to create MS Teams meeting via Outlook 365, it doesn't work anymore. Anyone met same is...
Mar 20, 2020
Have this been there before? Other users? Do they have the same problem?
Eugene_Cao
Mar 20, 2020Copper Contributor
for left side menu, never show the meeting button. 😞
I'm using MS teams almost 1 year on windows. First met this problem on Mac
Thanks
- Mar 20, 2020
- Peppe95Jun 11, 2020Copper Contributor
Hi adam deltinger ,
we have the same issue like discribed in that post with one Mac client. Poorly the link you've posted refers to the wrong website I guess. Could you repost the link please?
The Mac user is reinstalling Outlook for the second time already, to solve the problem. What I've checked:
- Teams button is available
- Teams ist started before Outlook
- The user is logged into our own tenant
- He is using the correct licence
- He's the only user affected, every other Mac/Windows clients work fine
Or shall I open a new thread?
BR
Jonathan
- Malachite27Sep 04, 2020Copper ContributorThis trick from Microsoft support fixed the issue for me:
If you are unable to create a Teams meeting from Outlook, please perform the below steps and let me know the outcome of it.
1. Quit all Office applications in your Mac device.
2. Open Microsoft Word.
3. Sign out of the account that is logged in.
4. Sign back in.
5. Now re-launch Outlook and try to create the meeting again.
- Mar 21, 2020How did it go?
- Eugene_CaoMar 22, 2020Copper Contributor