Forum Discussion
No private channel option on teams
lneale Unless it's an unexpected issue (bug), going by the https://docs.microsoft.com/en-us/microsoftteams/private-channels, as well as the team settings for members the other place that could be preventing private channel creation is a policy.
Worth ruling it out anyway (org-wide or any custom policy), as this I believe would affect owners too:
https://docs.microsoft.com/en-US/microsoftteams/teams-policies
I'd also try from the web version, in case that makes any difference, also is it the same in a different team.
Cian Allner in my instance I am using version 1.3.00.2160 (desktop app) and I don't see the option to make a channel private at all. Whether I try to make a channel private when I first add a channel or after the channel has been created and I click on the "..."
Also in the manage team > settings section I see the "Allow members to create private channels" is enabled. So I really don't understand why I don't see the option to create private channels.
Lastly, I don't see "New Teams Policy" in my Teams. How did you get there? (referencing your screenshot).
Thanks!
alavios Check the Microsoft Teams admin center - https://admin.teams.microsoft.com/, expand Teams on the lefthand navigation, then Teams policies. There will be at least a Global (Org-wide default) policy, this, if it has been configured by an administrator, will turn off Private Channels globally or there could be a custom policy also which has been scoped with a set of users to turn off Private channel creation.
"As an admin, you can use teams policies in Microsoft Teams to control what users in your organization can do in teams and channels. For example, you can set whether users are allowed to discover private teams in search results and in the team gallery and whether users are allowed to create private channels."
https://docs.microsoft.com/en-us/MicrosoftTeams/teams-policies
Cian Allner Thank you so much for sharing all of this!! I really appreciate it. From what I can tell, I do not have admin access but this certainly helps me relay the ask to someone else in my org who has admin access.
Thank you!
alavios Glad it helped, the easiest thing is for an administrator to check the Teams policy assigned to your account and whether that permits the creation of private channels: