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ikrizman's avatar
ikrizman
Copper Contributor
Mar 13, 2020

New to Teams - Logged in once and now cannot

I logged into Team (Get it Free link).  I signed up and logged in.  Received the e-mails and link to share.

 

For some reason now, I cannot open Teams.  I click on the e-mail and two tabs open and both ask that I download Teams (I have done this a couple times, uninstalled, installed).  The Team view pops open then closes quickly, though nothing is open.

 

I am not sure what I am doing wrong but would like to resolve this to begin using this app.  I am attaching screen shots that may help.

  • Ari Suominen's avatar
    Ari Suominen
    Brass Contributor

    ikrizman 

    So you have downloaded Teams and installed it? Now just open Teams from your desktop and log in. When you have logged in, you should see everything you have rights to. When you are logged in and now click a link from Outlook, it should recommend you to open desktop Teams (or web version) and not saying to install it.

    I hope I understood your problem correctly and this helps.

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