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ChananB's avatar
ChananB
Brass Contributor
Sep 12, 2023

New Teams - Video freezing

I have no issues using the "old" version of teams. The problem only occurs in the "new" version.   In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
meetings
microsoft teams
User Interface
dgonzalez1992's avatar
dgonzalez1992
Copper Contributor
Oct 13, 2023
I have this exact same issue with the new teams. I have no idea how to fix it. Don't even have the option to go back to the old Teams now.
zandrabrs's avatar
zandrabrs
Copper Contributor
Apr 25, 2024

dgonzalez1992 EVERYONE in our office is having this same issue.  Why can't they just let us stay on the old Teams?!

  • PaulvB2412's avatar
    PaulvB2412
    Copper Contributor
    May 06, 2024

    It seems that microsoft is rolling out a fix, which should be available soon.

    • V1D30's avatar
      V1D30
      Copper Contributor
      May 07, 2024

      PaulvB2412 

      Can you please share where you got that information from?

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