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ChananB's avatar
ChananB
Brass Contributor
Sep 12, 2023

New Teams - Video freezing

I have no issues using the "old" version of teams. The problem only occurs in the "new" version.   In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
meetings
microsoft teams
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InTheLight's avatar
InTheLight
Copper Contributor
Dec 11, 2023
I'm having the same problem. Nothing I do helps, so I am still using the classic version of Teams. I have an AMD Radeon RX 6900 XT with the latest drivers installed as of 12/11/2023.
  • John Fegan's avatar
    John Fegan
    Copper Contributor
    Dec 11, 2023

    Seems like Microsoft are just burying their head with this one.   No solution fits all and they would be better to suspend the New (Broken) Teams until such times as it is fit for purpose.

    • Rob_ICP_AZ's avatar
      Rob_ICP_AZ
      Brass Contributor
      Dec 11, 2023
      2nd to last post on page 7 has the solution spelled out.
      • John Fegan's avatar
        John Fegan
        Copper Contributor
        Dec 12, 2023
        Im afraid the solution you mentioned doesnt actually fix the the problem. They were very good and clear instructions for us non-tech guys by the way so thanks to the poster, After going through the solution the picture freezing has been resolved in that I now have no picture at all.

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