Forum Discussion
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
I have a custom built PC no extra software installed and get this same issue. My Asus motherboard has realtek audio so maybe Nahimic related? The fix by adding two entries to the blacklist file did not work for me. I've since moved back to the old teams as of 12/1/2023.
- I have the same setup - Asus B650E-F board which has Realtek audio, and yes that's definitely what Nahimic got installed by - it is what runs the "guts" of Sonic Studio and it does the EQ and levels of the speakers as well as other effects the driver set can apply. I would double-check your steps, and remember you have to restart the Nahimic service and Teams before the fix applies. I've had zero issues since applying it.
- Check your Windows services for a service named "NahimicService" - if you see that, stop it and then disable it from start up.
- Thanks, it was there. I might just use the old teams until they officially fix it.
- That's the fix that worked for me - no issues since then. I wouldn't hold out on this getting officially fixed as technically it's not Microsoft's problem.
