Forum Discussion

Brass Contributor

Sep 12, 2023

New Teams - Video freezing

I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...

Copper Contributor

Nov 28, 2023

I fixed it! I have an Alienware laptop, and I remembered another app that had complained about a DLL that gets inserted when hardware-accelerated apps run.

This is the post with the solution:

https://www.dell.com/community/en/conversations/alienware/m17-r2-wpf-apps-distorted-disappearing-window-contents/647f97adf4ccf8a8deab68cc#M47499

I edited BlackApps.dat to add 2 lines:
ms-teams.exe
msedgewebview2.exe

Then I rebooted and was able to successfully do a test call, which I hadn't been able to do before.

crabnebula

Copper Contributor

Nov 30, 2023

Thanks for finding a fix. I remember reading an article about multiple issues caused by Nahimic. It's hard to understand why any OEM would still use it, especially when looking at that black list. Imagine how many human hours were wasted trying to troubleshoot an issue in one of those apps...

https://www.reddit.com/r/MSI_Gaming/comments/l45fnj/guide_how_to_uninstall_nahimic_completely_from/

Rob_ICP_AZ
Brass Contributor
Dec 01, 2023
You can remove Nahimic, but don't do it if you have anything other than a basic 2-channel sound setup, or you'll lose the ability to balance your channels' levels and delay, use EQ, etc.