Forum Discussion
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
karen_dredske Microsoft don't generally reply formally on these forums, this is a community resource not a support path. Please raise tickets through the M365 admin centre for Microsoft support to be engaged.
Based on this comment, I opened a ticket. The answer is, they are aware of this issue and are working on it. Keep using your Original Teams. Hopefully by March 31, 2024 they will have this worked out, when it will be forced on us. Good luck people.
- Any ideas where we can find an installer for classic?
- Someone posted it earlier in this thread.
Direct link to classic Teams download:
https://go.microsoft.com/fwlink/?linkid=2187327
