Forum Discussion
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
We seem to have a functional workaround:
- Disable Hardware acceleration in EDGE before restarting Teams. This seems to affect all Webview application and prevents Teams from using them.
- Disable Hardware acceleration in EDGE before restarting Teams. This seems to affect all Webview application and prevents Teams from using them.
I tested the "disable hardware acceleration in Edge" solution, it was already disabled in mine, so I tested all combinations of running with it enabled/disabled and running Teams as admin/user... Seems to require BOTH disabled hardware acceleration in Edge AND running as admin. If either condition was false, the camera video froze.
Not really a full solution as my corporate users don't have admin rights. As I get Teams updates, I'll retest, but for now, this is it.
Not really a full solution as my corporate users don't have admin rights. As I get Teams updates, I'll retest, but for now, this is it.
- Nope... while it was OK during limited testing, upon taking it further, as soon as I did anything within the meeting it froze again.
Microsoft should not be pushing New Teams this hard at this time, IMHO this is NOT ready for GA yet. Back to classic Teams for me.- I confirm, I put my laptop to sleep, and then as soon as I came back, even with the accelerations turned off, it is still breaking the new Teams.
- Are you on integrated laptop graphics? Does your laptop have an additional GPU other than what's built into the CPU? For example, mine has Intel Iris Xe graphics built into the CPU, and an Nvidia T500 as the "high powered" graphics chipset.
- I am noticing that everyone posting here that listed their hardware is using a "real" GPU.... is anyone seeing this with integrated graphics or is it restricted to just add-on GPU users?
- Seems like everyone who has a real GPU is seeing this issue - are you not? I'm actually trying to figure out if people on integrated graphics are. Looking at everyone's system specs (out of the people who posted them), every one of them has a real GPU in their system. I am trying to figure out if this is part of the pattern of who has the issue.
