Forum Discussion
ChananB
Sep 12, 2023Brass Contributor
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
ypearson
Oct 18, 2023Copper Contributor
I have the same issue also. I am using an integrated webcam on my Alienware laptop (integrated webcam with a RTX 3070).
If I open a meeting and make sure that the PiP was never enabled, I can join a meeting. But as soon as someone screenshares or any major video changes occur in the Meeting, I lose my incoming video.
If I open a meeting and make sure that the PiP was never enabled, I can join a meeting. But as soon as someone screenshares or any major video changes occur in the Meeting, I lose my incoming video.
- ThealsterOct 18, 2023Brass ContributorSeems to be a bug that many people have! I have no idea of the solution (or a workround) or how to contact Microsoft either???
- ypearsonOct 18, 2023Copper Contributor
I don't know where is the best / official way to report this issue, but this might be a better way.
https://feedbackportal.microsoft.com/feedback/idea/1a5a196a-095e-ee11-a81c-000d3ae46fcb
Please everyone go on this page and upvote the issue!
- JoniLoponenOct 20, 2023Copper ContributorExactly the same problem here with Logictech Brio, Windows 11 and RTX 4090.
Voted the issue in feedback portal.
- cstauferOct 18, 2023Copper Contributor
I've seen an issue with the video stream going down even when I'm not using my Virtual Camera. The video images are instead replaced by a document that was previously being shared by a call participant.
Inbound camera video and screen sharing just seems broken in this New version of Teams.