Forum Discussion
ChananB
Sep 12, 2023Brass Contributor
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
Thealster
Oct 17, 2023Brass Contributor
Was that not working on Brio and was working with the Elgato or did both give you problems?
I have the Brio 4k
I have the Brio 4k
quentar82
Oct 17, 2023Copper Contributor
its exactly the problem with the OP. when you join a call on channels, chats or appointments and you get the preview window, you click join and your last picture of the cam freezes and your picture is frozen in the middle of the screen. and when someone it screensharing all cameras and audio is frozen and you have to rejoin the meeting.
there is no difference in using the brio 4k or the facecam pro, its the same problem anyhow which cam you are using.
there is no difference in using the brio 4k or the facecam pro, its the same problem anyhow which cam you are using.