Forum Discussion
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
I have this exact same issue with the new teams. I have no idea how to fix it. Don't even have the option to go back to the old Teams now.
dgonzalez1992 EVERYONE in our office is having this same issue. Why can't they just let us stay on the old Teams?!
It seems that microsoft is rolling out a fix, which should be available soon.
PaulvB2412
Can you please share where you got that information from?
- although the option is now missing from the app itself, you can run teams from system shortcut/executable and it still behaves the same.
i tried to experiment with options directly in the graphic card driver and disable some accelerations etc - but with no success. I haven't tried many options though. I have 3 different computers and the problem only on one. Initially I tough the problem is with NVidia, but I saw ppl reporting different models/manufacturers so it is no driver specific or chip-specific. I'm guessing it's React framework glitch with how it handles some feature or rendering graphics.
maybe there is patient person with some time to test disablement of all anti-aliasing, rendering and accelerations and see what happens?
I'll add that my quickest method of testing is to use settings -> devices -> test call. even here my camera view freezes.- What a mare - I'm Intel processor and Nvidia graphics (new high-end machine this year so all up to date) and running Windows 11.
Hope someone at Microsoft fixes this soon!
