Forum Discussion
ChananB
Sep 12, 2023Brass Contributor
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
bugoutfr
Oct 13, 2023Copper Contributor
Hello,
I have exactly the same problem since a few days.
It was working great before until recently.
Thealster
Oct 13, 2023Brass Contributor
@This is so consistent and replicable it is definitely a bug
I have set the disable GPU acceleration to no (but haven't had a meeting yet!)
Did you ty that?
- greg-ciOct 13, 2023Copper ContributorHow did you do that? I don't see any option within the new teams for that.
- ThealsterOct 13, 2023Brass ContributorI just found ... er NO there is no option, it is available in the old Teams (I thought I was in new teams but was in old)!!! Doh
I have this issue with one customer (external) just tried internal and its fine on new teams?
So ... I have no idea!