Forum Discussion
ChananB
Sep 12, 2023Brass Contributor
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
nExoR
Sep 19, 2023Copper Contributor
second that. exactly the same issue.
it is specific to the computer so I'm pretty sure it has something to do with the graphics driver.
I have NVidia RTX 4o7o, updated drivers couple of time. there are no settings in new teams to disable some accelerations.
it is specific to the computer so I'm pretty sure it has something to do with the graphics driver.
I have NVidia RTX 4o7o, updated drivers couple of time. there are no settings in new teams to disable some accelerations.
- HuguesCrepinOct 30, 2023Copper ContributorSame issue with a RTX 4070 TI with the brand new latest driver installed
- JustMaksOct 31, 2023Copper ContributorThe same issue with just New Teams, NVIDIA 4070.
Very annoying.
When a remote participant shares the screen, all gets frozen and I have to do "leave/join" to get the video working.
- ChananBSep 19, 2023Brass Contributor
I have an AMD Radeon RX 6800 with the most updated driver. Not sure what I can to solve this. Maybe MS will see this and add some graphics debugging to send a log or something.
- jsparentSep 19, 2023Copper ContributorI have a NVIDIA RTX 3080; i tried updating drivers, but it didn't change anything.
I agree that a graphics log/debugging is probably a good idea from MS; let's hope this will get resolve soon.