Forum Discussion
New file opens in browser when default set to Open in Desktop
- Opened ticket for Microsoft about this and they confirmed this is the way opening new file works. Support agent tested and confirmed that it works this way for them as well.
There is feedback topic open on this: https://feedbackportal.microsoft.com/feedback/idea/54ce1265-b762-ec11-a819-000d3a058885
Kim Blomberg I have the same issue with the Teams desktop client (1.4.00.32771) on Windows 10 (10.0.19044.1466) with all the latest patches installed as at 20 Jan 2022.
Have you ever managed to resolve the issue for your customer?
Something else that I noticed as well is if you do not allow the browser to complete loading the "New" file but close it the created file is corrupted.
MaartinB No, have not been able to solve this yet. Experiencing this on my own Win10 which was same as yours (Version 10.0.19044 Build 19044) device in Microsoft Teams Version 1.4.00.32771 (64-bit). It was last updated on 22.12.2021. Updated right now (20-Jan-22) Teams to version 1.5.00.1914 (64-bit)-E but no help on this.
Tried running both in normal and developer preview mode but same behavior regardless.
- Opened ticket for Microsoft about this and they confirmed this is the way opening new file works. Support agent tested and confirmed that it works this way for them as well.
There is feedback topic open on this: https://feedbackportal.microsoft.com/feedback/idea/54ce1265-b762-ec11-a819-000d3a058885