Forum Discussion
Kim Blomberg
Jan 03, 2022Brass Contributor
New file opens in browser when default set to Open in Desktop
Hi, This was raised as a question from a customer and verified the behavior in our own tenant as well. When (in desktop client) using Teams or Browser as the default, creating new file works as ...
- Mar 11, 2022Opened ticket for Microsoft about this and they confirmed this is the way opening new file works. Support agent tested and confirmed that it works this way for them as well.
There is feedback topic open on this: https://feedbackportal.microsoft.com/feedback/idea/54ce1265-b762-ec11-a819-000d3a058885
Kim Blomberg
Jan 03, 2022Brass Contributor
Okay, thanks for confirming this. My device and customer is running Windows 10 so maybe only Windows-side issue.
PeterRising
Jan 03, 2022MVP
Just checked on Surface laptop too running Windows 10 and no problems for me there either. Sorry, that's not much help to you I know. May be worth opening a support ticket with Microsoft to see if they can advise further.