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New file opens in browser when default set to Open in Desktop
Hi, This was raised as a question from a customer and verified the behavior in our own tenant as well. When (in desktop client) using Teams or Browser as the default, creating new file works as ...
- Opened ticket for Microsoft about this and they confirmed this is the way opening new file works. Support agent tested and confirmed that it works this way for them as well.
There is feedback topic open on this: https://feedbackportal.microsoft.com/feedback/idea/54ce1265-b762-ec11-a819-000d3a058885
On testing this myself on Teams on Mac OS, I can't reproduce the behaviour. Desktop set as the default works OK for me and new and existing files opened within Teams open in the desktop app.
Okay, thanks for confirming this. My device and customer is running Windows 10 so maybe only Windows-side issue.
- Just checked on Surface laptop too running Windows 10 and no problems for me there either. Sorry, that's not much help to you I know. May be worth opening a support ticket with Microsoft to see if they can advise further.