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EZethan's avatar
EZethan
Brass Contributor
Jun 03, 2025

Native Teams Phone - Background Image

Hello all,

Recently Our org. have purchased a few Native Teams Desk phone Poly CCX600 & Conference Trio C60. 

It appears the default Teams background image, which looks almost blank,  after signing in the phone. 

I followed up the background image document provided by the vendor Poly without luck.    

Is anyway to modify the background image on these native Teams phones?

 

Your information and support are highly appreciated.

 

Best regards,

EZ

 

4 Replies

  • Custom backgrounds aren't supported on native Teams phones like the Poly CCX600 or Trio C60. Microsoft controls the background, and it can't be changed.

    Currently, native Teams phones like the Poly CCX600 and Trio C60 don’t support custom background images in Teams mode. The background is controlled by Microsoft, not the vendor.

    Best option: submit feedback via Teams Admin Center or the Microsoft Feedback portal.

    • EZethan's avatar
      EZethan
      Brass Contributor

      Thanks for the information.   

      Interesting to know it is not supported.  I believe this should be improved. I will submit the feedback.

      Thanks again.

    • EZethan's avatar
      EZethan
      Brass Contributor

      Thanks for the info.! 

      The default background image looks a lot to be improved.  I think I will submit the feedback. 

  • EZethan's avatar
    EZethan
    Brass Contributor

    Can anyone share your thoughts/experience here?  Thanks in advance!   

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