Forum Discussion
Mysterious call quality issue, hapenning only between users in the org
We're a small organization using Microsoft 365. Teams call quality is usually great when speaking with outside users (whether in a scheduled Teams meeting or when directly calling a user from another...
Thanks, but I don't see how any of that helps. The network is the same network and the processes are the same processes when I'm calling someone inside my organization and someone outside of it.
Hi
When a user is working from home and a user is working from office even if you are making a teams to teams call the route path to the calls are different. Different ISP, different nearest entry point to the Microsoft Network.
With Regards,
Satish U
When a user is working from home and a user is working from office even if you are making a teams to teams call the route path to the calls are different. Different ISP, different nearest entry point to the Microsoft Network.
With Regards,
Satish U
RealTime_M365 OP doesn't mention if they are using a VPN, if the Teams client can route to each other directly then they will try to do a peer-to-peer call, If they can't they will connect via a server.
