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Tauron112's avatar
Tauron112
Copper Contributor
Dec 08, 2021
Solved

Mute button is stopped working in Teams with my Poly headset

Hi! I have the following issue: I have received a Platronics Savi 8220 UC series headset a month ago. Still this week its worked properly, without any issue, but from this week I cannot mute mys...
  • Johnyrecon's avatar
    Dec 08, 2021

    Hi everybody,

    we are also using Platronics Savi 8220 UC and 8210 UC headsets at our company. Today some of our users reported the same issue with Teams. In the Teams webclient muting is working without any problems. Also with our swyx client the headsets muting button is working too.

     

    Found this thread at the poly community: https://community.polycom.com/t5/DECT-Wireless-Headsets/Savi-8220-and-Teams-Mute-Button-stopped-working-I-turn-on-mute/m-p/116942 

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