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BvdL79's avatar
BvdL79
Brass Contributor
Oct 16, 2023

Multilanguage greeting message for AutoAttendants and CallQueues

Dear all, Is there a trick to have more than 1 language in as a greeting message? What I do now is:   AA_en-EN with an englisch greeting message, transfer the call to AA_nl-NL with a dutch greetin...
autoattendant
calling
callqueue
microsoft teams
ItsBhatti's avatar
ItsBhatti
Iron Contributor
Oct 16, 2023

BvdL79 

Creating a multilanguage greeting message for AutoAttendants and CallQueues can be essential for providing a more inclusive and user-friendly experience for callers who speak different languages. Here's a template for such a greeting message:

"Welcome to [Your Company Name]. We are pleased to offer support in multiple languages to better serve you.

  • For English, please press 1.
  • Para Español, presione 2.
  • Pour le français, appuyez sur 3.
  • Für Deutsch, drücken Sie die 4.
  • Per l'italiano, premi il 5.

If you know the extension you wish to reach, please dial it now. Otherwise, please stay on the line, and one of our representatives will assist you shortlyhttps://mediinfotech.com/

In this example, you can replace the language options and numbers with your specific language choices and corresponding keypress options. This allows callers to select their preferred language for further assistance, ensuring a more user-friendly experience.

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