Forum Discussion
David Margossian
Feb 04, 2020Brass Contributor
MTR with HP Slice and LG monitor does not wake up from power save
Hi, We've many LG monitors that always automatically wake up from power save when a PC connects via HDMI (or VGA).
With MTR, we've noticed that only the Logi Rally plus seems to work. Other rooms with MTR and HP SLice and Rally or Meet-up require that we power on the monitor manually.
Is this happening to others? Any thoughts? - David
Hi,
As long as the monitor supports HDMI CEC it should wake up. I've heard some problems when connecting via HDMI switches but not when connecting directly to a monitor that supports CEC.
https://docs.microsoft.com/en-us/microsoftteams/rooms/requirements
- David MargossianBrass Contributor
I've just double checked. Our LG Monitor supports HDMI - CEC and it is enabled. They are direct connected to the HP Slice. If I remove the slice connect to computer, it works as expected. With the slice not as expected.
The slice with Logi Rally Plus works fine, just the slice with direct to LG do we have the issue. - David
I suggest that you contact HP support, sounds like there is some problem with the hardware or if there is some settings you can do in BIOS for that devices that been turned off.