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Viesturs's avatar
Viesturs
Copper Contributor
Oct 25, 2022
Solved

MS Teams, Unknown User Mac

Hello,    New users are shown by their name and department in MS Teams search but when chatting they are shown as Unknown User, they got office premium licence and all details input in Azure, users...
  • kaaven's avatar
    kaaven
    Oct 25, 2022

    Viesturs 

    I did some research and an https://practical365.com/disable-azure-ad-accounts-teams/ gave clue. It seems when blocking an account (even later) it have major delays towards Micrsoft Teams. It also gave a PowerShell command to troubleshoot what happens.

     

    I would think that blocking the account might not be a best practice in your case. Would it be better to use conditional access to limit the user from logging in, thus not blocking login on account level, but require them to login from https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-policy-location? This could give the desired effect without side effects.

     

    Regards.