Forum Discussion
MS Teams desktop app kills background sound on bluetooth.
Hello; Use case: Multiple sound source: ex. spotify and Teams call. I want to be on call and have music in background. 1. With wired (usb) headphones and teams desktop app - OK 2. With wired...
Hi Kamil970
Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36