Forum Discussion
MS Teams delay DM's
VSILVR10 Hey, a colleague of mine had a similar issue today actually. He first did a manual sign out / sign in using the Teams desktop client and it got a bit better. But when he deleted the entire Teams desktop cache the problem was solved. So.
1. Sign out and back in using the Teams desktop app.
If no success.
2. Delete the Teams app cache (go to start button and type %appdata%\microsoft\teams and press enter. Delete the content in the Teams folder).
If on a Mac ~/Library/Application Support/Microsoft/Teams
I experienced the same and tried closing Teams, then logging back in (did not resolve). I was going to try deleting the application cache as noted in this thread. I closed Teams, then attempted to rename the %appdata%\Microsoft\Teams folder. It said the folder was still in use, so I launched Task Manager and it revealed that multiple Teams processes were active. I ended all Microsoft Teams processes, then relaunched and the IM delay was gone. Something else to check. Hope this helps.
