MS Teams delay DM's

Hei Community, I hope you are all well and safe. I`m having trouble with my MS Teams delaying all incoming messages from colleagues(outgoing messages seems to be sent on time) I`m only made aware wh...

Conversations

messaging

microsoft teams

Settings

User Interface

ChristianBergstrom
Jun 29, 2020
VSILVR10 Hey, a colleague of mine had a similar issue today actually. He first did a manual sign out / sign in using the Teams desktop client and it got a bit better. But when he deleted the entire Teams desktop cache the problem was solved. So.

1. Sign out and back in using the Teams desktop app.

If no success.

2. Delete the Teams app cache (go to start button and type %appdata%\microsoft\teams and press enter. Delete the content in the Teams folder).

If on a Mac ~/Library/Application Support/Microsoft/Teams

VSILVR10

Copper Contributor

Jun 30, 2020

HeyChristianBergstrom
Thanks a lot for your prompt response. I`ve just cleared the folder you mentioned and tested incoming messages. They are getting updated on time(no more delays) so massive THANK YOU 🙂
Have a lovely day!
Best Regards,
V

NT4747

Copper Contributor

Jul 01, 2020

Hey VSILVR10

I just deleted the content from Teams folder for the same problem you had (delay receiving messages) but now the pictures for my chat users and teams do not appear. Did you have the same issue?

Thanks in advance

NT4747
Copper Contributor
Jul 01, 2020
Here is the screenshot:

Forum Discussion

MS Teams delay DM's

Resources