Forum Discussion
MS Teams copy link for files doesn't provide Teams link, only give SharePoint link
Hello,
I have one user in our org that is facing unusual issue with MS teams.
Usually if we click on copy link in MS teams for any file to share, we get two links one for MS teams and another for SharePoint like below.
But with this user, out of nowhere one link has disappeared and now that user only gets one link for SharePoint only.
Only this user is affected with this and no other has reported. We tried to re-install teams from scratch with other troubleshooting as well but nothing has changed this. I even noticed that his Teams web app appearance has changed like this when tried to copy link.
Does anyone know any resolution for this how to get it back to two copy links Teams and SharePoint instead of just one?
I got confirmation from Microsoft that they are going ahead with this changeover and above link is the roadmap they provided.
I know I feel the same as you guys but hey It's Microsoft !
- This update just rolled through our organization and it is making it a challenge to promote MS Teams adoption and maintain the user experience inside of MS teams when linking to files/folders now drives them to SP online.
- I agree with this completely! It will make it confusing to people as to where things are located especially if we're trying to promote teams as the central place for everything
- from the different thread:
"A new Graphical User Interface is being implemented in stages. In a Teams Channel, the ability to choose between a Microsoft Teams and a SharePoint link for a file/folder has been deprecated. Selecting "copy link" for a file/folder in the Channel files tab will only result in a SharePoint link. All users will have access to this capability, and users will not receive a Teams link for a file/folder. This one has been deprecated and will be replaced soon for all users. This is the most recent one, which all users will eventually get owing to the new GUI functionality. As a result, those affected have the new GUI, while those who have the old one will shortly have it altered."
please upvote this post and may be they will rollback option of switching teams/sharepoin link
https://feedbackportal.microsoft.com/feedback/idea/b2872de1-f257-ec11-a819-000d3a7bc845
This just doesn't make any sense, I subscribed to Microsoft Teams so I wouldn't have to use Sharepoint, Google Drive, or Docs. If you are copying a link in Teams, have that link go back to Teams, or at least give an option. I was annoyed before when the link only went to the browser version of Teams and not the Desktop, but this is even worse! LutherHargrove
- ya think? (Joking) Why are you taking me to another program? I want Teams NOT SharePoint.
The users don't need to know that they're "the same". I agree, you want to keep them IN Teams and not send them ALL OVER! I liked the option, for me, they could have it still, with a checkbox to go to SharePoint (maybe not as clear) yet if people wanted to go. Sad. Frustrating.
Especially as I think the links that DO exist today will still work and people will be confused and not sure why THOSE works and new ones don't!
- Sharepoint link is new default. Vote for change this:
https://feedbackportal.microsoft.com/feedback/idea/56fcdafc-262e-ec11-b6e6-00224827bbc2 Ive had same issue. Cannot copy links whilst in Teams anymore. If open in Sharepoint (Browser) you are able to copy file link. This seems counter productive having to open another window to copy a link. Well Done MS!
please is there a solution Microsoft? In our big company it is horrible to work with this share point link, love the teams link
I got confirmation from Microsoft that they are going ahead with this changeover and above link is the roadmap they provided.
I know I feel the same as you guys but hey It's Microsoft !Thanks for that info, we're aware that the copy link dialog box is changing to just be one link. Our problem is that the copy link dialog window never renders - we see a gray box with a spinning circle and that's all that happens.
Ended up talking to MS who said this is an expected behavior and the feature was removed on purpose. **bleep** you MS! Here is the user voice link, please add your feedback, maybe that will change their mind
https://feedbackportal.microsoft.com/feedback/idea/cf0e328f-8557-ec11-a819-6045bd794121
Please give users the option. It defeats the purpose of links when it connects to a browser version instead of just opening the document in the proper app. This helps us stop sending so many emails, and make revisions and approvals so much easier. Pleas restore the option of linking to Teams or SharePoint. A default to SharePoint is a nightmare.
AkshaySolanki1994 This is horrible actually 😞 My customer loved the Copy Link in Teams so they could easily understand where they are.
The only "workaround" is creating a tab. Then if you click on "copy link to tab" you get the same experience as before.
Microsoft should look on how they can bring this feature back.
- Hello,
We need this feature to promote Teams and I fact our Team is already used it.
Please bring it back.
- This is an absurd change. Makes no sense. We've set up our entire organization in Teams and kept the Sharepoint "backend" hidden from them. Everyone was getting used to Teams, happily sharing files and documents and remaining within Teams. Now all links send them to Sharepoint and there is mass confusion.
Today I noticed something at a customer of mine, and I verified at other customers... It seems that now (since when???) the link (which a SP link for sure) opens again in Teams when clicked in Teams. So it seems that Teams "intercepts" the rendering - and shows a SP link (to a document) again in Teams. If you click this link outside of Teams (e.g. in a mail) then you do go to SP, not Teams... So it seems to be a solution - the link is "universal" (= SP link) but the rendering when clicked in Teams is done in Teams.
Do any of you confirm this observation?Koen DaemsWe've just tested this, and unfortunately it doesn't work for us.
Koen Daems - that works for some of my colleagues. When I open the link, which is sent to me in the Teams chat, it opens in the desktop app. I think depends on the default options chosen - I have as default to open docs in the desktop app. I can force it to open it in Team by clicking on options and then open in Teams.
no go here, still not fixed Teams Version 1.5.00.12969 (64-bit) Koen Daems
Perhaps this bad design solution have something to do with the issue they have had from Feb 2022:
TM320472 - A limited number of users may be unable use the "Copy link" option to share files in Microsoft Teams
At the moment this item is marked as resolved, but perhaps the outcome was a new way of "copy" Teams links.
At least I have not notified any communications related to the new way of copy links.
- Hello,
Is this happening both in Desktop and Browser versions?- Yes, it is happening with both desktop (latest version) and web browser Teams apps
- The dialog on the 2nd screenshot belongs to SharePoint UX, tried to repro but couldn't.
Did you try clearing the browser cache?
Is this happening for the user on a brand new team\channel?
