Forum Discussion
MS Teams App requires approval although is unblocked and available to everyone.
We published our custom app to our tenant and added all of our test accounts to it. We did this before the weekend (2-3 days ago). Our testers reported very inconsistent issues:
* One tester couldn't see the app in the 'made for your org' app listing at all.
* Two testers had to request approval from an admin. I couldn't easily approve their request as they were already in the 'app availability' list.
* At least 5 other tests were able to succesfully install the custom app and use it.
Did you happen to find a solution to this problem and/ or others with this problem?
- chucksalvoJul 22, 2024Copper Contributor
I have the same exact issue, I have had nothing but issues trying to deploy apps from Copilot Studio. I have tried uploading the app, publishing it, removing and re-adding. There is something seriously wrong with the solution. I have had nothing but issues with Copilot studio from bots not working on teams to deployments. At this point I am questioning the validity of this solution versus creating my own custom bot and not relying on copilot studio.
- coryl1605Jul 22, 2024Copper Contributor
I have spent the last month designing a canvas app and finally finishes it. It's beautiful but useless.
Its been requested and approved, but we cannot get the app to display within the teams channel and it still shows as Requested. Its has certainly been approved for this team. Is this another classis MS situation where I need to wait like 24 hours in order for this to work?
Or am I missing something?
Or is this system just fkn broken?
- SwenRanjJul 23, 2024Copper Contributor
> Is this another classis MS situation where I need to wait like 24 hours in order for this to work?
Most likely, we've had several cases where we had to wait 4-24 hours (depending on the change).However, after this time we were still seeing inconsistent results. In our case, some users saw the app in the store (made for your org), but some users did not. Even after 2-3 days.