Forum Discussion
MS Teams App is not visible to all user even if added it for all users
I have added app from store using Teams Admin Center for all users as per given guideline provided by Microsoft but still no user can see that app.
I have waited for three days but still it's not visible.
Important: Below mentioned app is published to store by us only and we are facing issue when we are trying to add this app for all the users in the same tenant from which we have uploaded this app to MS Teams App Store and we are able to install app using same way for all users using same steps into other tenants.
Any help would be appreciated.
Below are the screenshots:
- My suggestion in general is to confirm the settings here.
1. Org-wide app settings.
2 App setup policy.
3. App permission policy.
4. Verify that users are assigned the policy.
As it doesn't work in one tenant but you have the same settings you might need to open a support ticket.First three points are configured correctly.
For forth point, I think we don't need to assign users as it's Global (org-wide default)- You never now, Global is always default but sometimes a user can be assigned a different one. As mentioned, the steps provided are general.
