Forum Discussion
Missed call notifications
Do agents in a call queue get an e-mail notification if a call is missed?
1 Reply
Ben_Rooke No, no e-mail notification or notification in Teams client about missed calls from Call Queues.
Do agents in a call queue get an e-mail notification if a call is missed?
Ben_Rooke No, no e-mail notification or notification in Teams client about missed calls from Call Queues.
