Forum Discussion
Misleading mail tip when attaching OneDrive file to Teams chat
Microsoft_Teams_team - The message "The recipient does not have permission to access this file. Select the file to edit permissions" (screenshot, below) is really confusing our users when they add an attachment from OneDrive to a chat draft. The message is misleading, as no action actually needs to be taken to give the chat recipient View access to the file except hitting send. I'm guessing this is part of MS Roadmap item 51230?
Please consider changing this message tip language to, "The recipient will be given View rights on this file, once sent. Select file to edit permissions."
Thanks!
Hi folks,
We have a fix for this in-progress and expect it to be rolled out in January! Thanks!
Stephen RiceSenior Program Manager, OneDrive
18 Replies
Hello, yes you're correct, it's the new sharing model. What's happening here with "The recipient does not have permission to access this file. Select the file to edit permissions." is that Teams evaluates if the chat participants will have access to the file being attached (in other words permissions to access your OneDrive for Business). So I suppose there are people in the chat who doesn't belong to your organization involved here?
You can always edit the permissions directly (look under 'Specific people' after you've added that file with the above "in this chat") or in your OneDrive under "Manage access" instead. If this is happening with external users who can view anyway as you say, my guess is that they are being added to your org. as guests during the sharing process. Is this something you can verify? I.e. are they simply accessing the document or do they have to accept a prompt first?Let me add to the above that if they simply access the file you're probably using the legacy secure external sharing in SharePoint with the "secure link" being used
Secure external sharing in SharePoint - SharePoint in Microsoft 365 | Microsoft Docs
I was referring to the new experience (guest account created) with Azure B2B integration with SharePoint and OneDrive
Azure AD B2B integration for SharePoint & OneDrive - SharePoint in Microsoft 365 | Microsoft Docs
- Thank you for your thorough response. I hadn't considered the external user piece. The mail tip makes sense if the chat participants are external, but we're seeing this for E3 licensed users within the same tenant. So these are recipients who will have View access immediately upon the message being sent.
MS Support said this tip is by design. After reading your response, I can see how it would be by design if the recipient was external. But that doesn't make sense internally.m36five Now that's interesting. Makes me wonder what's preventing the internal users having their permissions verified before clicking on send. For sure that message isn't by design inside the organization, but rather shows as the evaluation to OneDrive doesn't succeed. So how's the behavior outside of teams using "Specific people" internally?
This is how it should look like because it's a "on-the-spot" kind of permission. Are you sure it's not a mix-up going on as those messages are quite similar?
(from my own org. only internal people in the chat)
