Forum Discussion
Misleading mail tip when attaching OneDrive file to Teams chat
Hi folks,
We have a fix for this in-progress and expect it to be rolled out in January! Thanks!
Stephen RiceSenior Program Manager, OneDrive
Hello, yes you're correct, it's the new sharing model. What's happening here with "The recipient does not have permission to access this file. Select the file to edit permissions." is that Teams evaluates if the chat participants will have access to the file being attached (in other words permissions to access your OneDrive for Business). So I suppose there are people in the chat who doesn't belong to your organization involved here?
You can always edit the permissions directly (look under 'Specific people' after you've added that file with the above "in this chat") or in your OneDrive under "Manage access" instead. If this is happening with external users who can view anyway as you say, my guess is that they are being added to your org. as guests during the sharing process. Is this something you can verify? I.e. are they simply accessing the document or do they have to accept a prompt first?
Let me add to the above that if they simply access the file you're probably using the legacy secure external sharing in SharePoint with the "secure link" being used
Secure external sharing in SharePoint - SharePoint in Microsoft 365 | Microsoft Docs
I was referring to the new experience (guest account created) with Azure B2B integration with SharePoint and OneDrive
Azure AD B2B integration for SharePoint & OneDrive - SharePoint in Microsoft 365 | Microsoft Docs
- Thank you for your thorough response. I hadn't considered the external user piece. The mail tip makes sense if the chat participants are external, but we're seeing this for E3 licensed users within the same tenant. So these are recipients who will have View access immediately upon the message being sent.
MS Support said this tip is by design. After reading your response, I can see how it would be by design if the recipient was external. But that doesn't make sense internally.m36five Now that's interesting. Makes me wonder what's preventing the internal users having their permissions verified before clicking on send. For sure that message isn't by design inside the organization, but rather shows as the evaluation to OneDrive doesn't succeed. So how's the behavior outside of teams using "Specific people" internally?
This is how it should look like because it's a "on-the-spot" kind of permission. Are you sure it's not a mix-up going on as those messages are quite similar?
(from my own org. only internal people in the chat)
ChristianJBergstrom, I am certain this is occurring with internal users. We have thus far tested six accounts and all six have the same behavior. But I did discover something:
I cleared my Teams Desktop cache (cuz why not?!) then tested by logging into the same Teams Desktop client but as a user in our test tenant. Same inaccurate mail tip. But our test tenant and production tenant have similar settings so then I logged in as a user in a demo tenant I have and the issue does not occur there.
I compared the SharePoint/OneDrive settings and found these settings in the tenants that get the inaccurate mail/chat tip:
I found these settings in the tenant that does not have the issue:
I then changed the settings in the demo tenant to match our prod and test tenants and, bingo! The same inaccurate message appears!
So, this is an issue on the Microsoft side for tenants that have "Specific people" as the default link and "Edit" as the default permission for sharing links. This message should either be removed when sharing internally, or it should be changed to something accurate and not misleading, like "The recipient will be given View rights on this file, once sent. Select file to edit permissions."
