Forum Discussion
Microsoft teams invite problem with gmail
firstly not all of our accounts had calendar tabs enabled or working. Some accounts had calendar option but it didn't load, some didn't have it at all and others had it working and if they had set up a meeting some of us were getting invites in our Gmail mailbox.
Then we did some tweaking(mainly group permission settings) in the Microsoft admin panel and everyone had functioning calendar but the invites then started to go to our outlook mailbox.
How do we troubleshoot this?
Jacques van Wyk for you the best option will be to make a hybrid environment of Exchange.
This way both will sync with each other and you will have all the option and functions available try this docs about hybrid I think this will be a good use case for you to try.
https://docs.microsoft.com/en-us/exchange/exchange-hybrid
sakib2310 your case may also be the issue with Exchange if you do not have exchange mailbox Team as mentioned below.
Microsoft Teams, you have a calendar(previously called meetings) icon in the main display that shows your diary and meetings etc. – except it does not work if your mailbox is not either in Exchange Online or, if if your mailbox is on-premises, you are not using Exchange Server 2016 CU3 or later.
33 Replies
sakib2310, here's a tie breaker for GMail & O365 mail interoperability.
This article describes how to setup O365 to GMail retranslation:
https://social.technet.microsoft.com/wiki/contents/articles/36118.configure-email-coexistence-between-office-365-google-apps.aspx
This almost same article describes how to setup redirection for Teams users existing in both O365 and GMail:
https://mymicrosoftexchange.wordpress.com/2015/06/21/how-to-configure-mail-flow-coexistence-between-gapps-and-o365-using-internal-relay-domains-and-mail-users/
I personally suffer from Teams scheduled meetings notifications falling into O365 empty mailboxes instead of GMail. This link above should solve this.I ended up this workaround:
1. Set my domain type as internal relay,
2. Create an org-partner connector, triggered by rule, which use MX records to send away anything.
3. Create a rule for all internal recipients to send through this connector.UPD: This solution will allow to redirect everything to GMail, but will leave O365 mailboxes empty. For MS Teams calendar to work you should have O365 mailbox populated with invites too. Check the solution in the next post instead.
FTravinsky curious to find out more on steps 2 and 3. Would like to document this for other users as a step-by-step process on how its working. Are you able to share some screenshots I can test and expand on for the community please?
LanceH , as all the changes are made globally, server-side, there's no need for end-user manuals.
Nevertheless, here's how-to for newbie Admins:
1. https://admin.google.com, Domains - Add a domain alias, like mail.yourdomain.com:
2. https://outlook.office365.com/ecp/, Open up Exchange Online PowerShell and fire a script from the previous post:
FTravinskyFirst of all, thanks for replying, I gave up on ms teams because of this reason. My issue is that all my users use gsuite and gmail as their main office environment and I don't maintain the active directory at alll, but I want to use teams and like you said the notifications go into the empty outlook mailbox. I will forward this to my boss but again thank you so much for replying.
I have a similar problem with Calendar. We have users on Office O365 Business and the have an external hosted Exchange account. No Office 365 Exchange = No Teams Calendar. We added the Exchange online subscription (app) but then found the two exchange servers clashed for our users and email send from desktop outlook was being delivered to the online exchange box which my users don't have access to. I don't need the online exchange mailbox and have now disabled it for all users. Now I cannot setup a meeting or send an invite to a meeting. Is there another way (it does not need to be integrated to the Online Calendar) to create meeting invite links?
Jacques van Wyk for you the best option will be to make a hybrid environment of Exchange.
This way both will sync with each other and you will have all the option and functions available try this docs about hybrid I think this will be a good use case for you to try.
https://docs.microsoft.com/en-us/exchange/exchange-hybrid
sakib2310 your case may also be the issue with Exchange if you do not have exchange mailbox Team as mentioned below.
Microsoft Teams, you have a calendar(previously called meetings) icon in the main display that shows your diary and meetings etc. – except it does not work if your mailbox is not either in Exchange Online or, if if your mailbox is on-premises, you are not using Exchange Server 2016 CU3 or later.
PDostiyar, thank you for your reply. Unfortunately this approach cannot be setup for the next few weeks as we are in Lockdown in South Africa and we have implemented a system freeze as well due to lack of support available. Is there no other way to enable the calendar function or at least just give users the access to send or copy meeting invite links?
