Forum Discussion
Microsoft teams for work in W11 . micro failing with Realtek and SDT
Dear community,
I've just purchased a new laptop and Microsoft Teams for work is giving issues with my Microphone.
If I record in Windows 11 I doublecheck is not a Micro issue.
The device is Intel Smart Sound Technology for Digital Microphones based on a Realtek audio .
Laptop is hp 15s-fq5060ns .
I've disabled and reenabled : Noise Supresion , Spatial audio , Automatically adjust mic sensitivity and tried with an external handset with microphone and it keeps failing.
My audio is received with cuts and lag, when I try "make a test call" the result is poor .
I was able to make Teams work removing the drivers from the system but failed again after rebooting.
The laptop is brand new , I'm thinking to ask for a return as Ms Teams is one of my most used tools.
I've also reinstalled Ms Teams and no luck.
Any clues or advice ?
I'm sure the issue is on Ms Teams not other apps.
1 Reply
- LluisakCopper ContributorOk , after 5 days seems I found it .
HP Audio Center - Noise Cancellation with IA - Disable
Now seems to work.