Forum Discussion
Microsoft Teams Cloud Voice
Hello All.
Right now we use Voice in SfB On-prem.
We plan to enable Voice at Microsoft Teams using Direct Routing.
I have couple questions that Community can help me with 🙂
1. On Teams we have something like service scoped and service scoped. What are they?
From my understanding for my sites I need only separate dial plans with normalization rules for 4-digits calling. In any other situation for f.e. 10-digits calling I can use service scoped dial dlans. Am I right?
Hi,
The service scoped is the default dial plan that will be used if you don't create a custom tenant dial plan or user dial plan. The service scoped country dial plan will be used based on what the user location is and is really basic, ex. if a USA based user calls 1800123456789 it will change the number to +1800123456789 (E.164 format).
So you should setup own dial plans for the country you are based and to make it easy you can use https://www.ucdialplans.com/ that will create a powershell script that you can run.
So it is better to have own dial plans.
I plan to create separate dial plan to my each location and assign separate normalization rules to them - this way I could have another rules for 4-digits f.e.
What is the difference between tenant dial plan and user dial plan?
How to check what service scoped dial plans are on my system?
Any?
