Forum Discussion
Microsoft Teams Cloud Voice
Hi,
The service scoped is the default dial plan that will be used if you don't create a custom tenant dial plan or user dial plan. The service scoped country dial plan will be used based on what the user location is and is really basic, ex. if a USA based user calls 1800123456789 it will change the number to +1800123456789 (E.164 format).
So you should setup own dial plans for the country you are based and to make it easy you can use https://www.ucdialplans.com/ that will create a powershell script that you can run.
So it is better to have own dial plans.
I plan to create separate dial plan to my each location and assign separate normalization rules to them - this way I could have another rules for 4-digits f.e.
What is the difference between tenant dial plan and user dial plan?
How to check what service scoped dial plans are on my system?
Any?
msabat It's quite clearly defined in the article here -> https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans
Service scoped is Microsoft's default dial plan.
Tenant scoped is your tenants default dial plan
User scoped is a plan you assign to a user.
