Forum Discussion
Microsoft Teams Cloud Voice
So it is better to have own dial plans.
I plan to create separate dial plan to my each location and assign separate normalization rules to them - this way I could have another rules for 4-digits f.e.
What is the difference between tenant dial plan and user dial plan?
How to check what service scoped dial plans are on my system?
Any?
msabat It's quite clearly defined in the article here -> https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans
Service scoped is Microsoft's default dial plan.
Tenant scoped is your tenants default dial plan
User scoped is a plan you assign to a user.
@steven Thank You.
Another thing - In SfB on prem we have Response Groups configuration.
Do we have something like that in Teams Voice?
msabat we don't have response groups but you can typically achieve the same using either a Call Queues or a Call Group.
