Forum Discussion
Milan295
Jun 24, 2020Copper Contributor
Meeting Invite marked as Spam
We have been informed from our customer that our Meeting Invite marked as Spam.
What can we do that this does not happen?
- James_TowlerCopper Contributor
Having the same problem. Anyone sent an invite to a meeting with an email address outside of 'known emails' on teams is going straight to junk. Horrible problem. Just ruined an important meeting for us.
James_Towler what do you mean by 'known emails' ?
- Stig-VCopper Contributor
StevenC365 any update on this, it is very important that users receive the registration mail with .ics file. Now in our organisation these mails all are sent to the Junk mailbox?
These are the headers, anything we could do to make sure these mails are deliverd in the inbox?
- ChristianBergstromSilver Contributor
Milan295 Hello, would you mind elaborate please. Is it all Teams meeting invites from your org. users to this customer? Does it only happen with this particular customer? Do the invites get marked as spam for all users at the customers site or is inconsistent per user?
- Milan295Copper Contributor
ChristianBergstrom personal invites with user email are all okay, it just happens with a team calendar invites sent with team group email address e.g. teamcalender@organsation.com
- ChristianBergstromSilver Contributor
Milan295 Sorry for the late reply. You could use the message header analyzer to see what's triggering the classification https://mha.azurewebsites.net/ and take it from there.