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Live captions not working in Teams (Potentially widespread issue?)
Hi all, hope you can help. I work for a local council in the UK's IT department and we were looking into why a particular user couldn't get live captions to work in Teams meetings/calls. All...
- The issue is now resolved. It was fixed by Microsoft.
Our company's captions have also went down, business wide. It started slowing down a couple of days ago and by yesterday afternoon they stopped completely. They are still not working today. I think Teams may be having an update, I dont appreciate that they havent sent a warning or apology about the issue. I rely on captions to communicate so it's put me in a really difficult situation LewisJFC
Check your settings because Captioning might have been moved. I found captioning buried under Language and Speech. I also joined my test meeting from my Android and found the captioning option available there.